Terms of Use and Privacy Policy
The following TERMS OF USE and PRIVACY POLICY are subject to change at any time and at the sole discretion of the app owner and operator. Please visit the app regularly for updates.
Refund Policy
Read more about our Refund Policy here.
Terms of Use
Please read the following terms of use relating to your use of this app carefully. By using these app, you agree to these terms of use. We reserve the right to modify these terms at any time, so please check this page periodically for changes. By using this app after we post any changes to these terms, you agree to accept those changes, whether or not you have reviewed them or been notified about them. If at any time you choose not to accept these terms of use, please do not use this app or any of our apps.
Policy
At MasterPeace Coaching, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect from users, especially as they register, receive notifications, and purchase programs, and how we use, store, and protect that information.
Information Collection
We collect your information to record and support your participation in the activities you select. When you engage in activities such as registering for a seminar or participating in a sweepstakes, we may ask you to provide certain personal information about yourself by filling out and submitting an online form. The information collected may include, but is not limited to:
- First and last name
- Mailing address, including ZIP code
- Email address
- Telephone number
- Credit card information
Providing this information is optional, but if you choose to engage in these activities and do not provide the mandatory data, you will not be able to participate. We will collect personal identification information from you only if you voluntarily submit such information to us.
Use of Information
The information collected is used to reserve your seat, track your preferences, and keep you informed about the seminar and related events. Additionally, we may use your information to:
- Communicate with you about new products, services, important issues, or upcoming events
- Administer the app and understand and measure traffic patterns
- If you provide your phone number and consent to receive SMS communications, we may send you text messages about relevant updates, promotions, or events
- Your personal information, including credit card details, may be used to facilitate purchases of app, products, or services offered through our platform
Disclosure of Information
We are committed to transparency regarding the sharing of user data with third-party services. Your personal information may be shared with third-party service providers to facilitate various aspects of our operations, including but not limited to:
- Notification Systems: We may share user data with third-party notification systems to send important updates, event reminders, or notifications about our services.
- Email Services: Your email address and relevant user data may be shared with third-party email service providers to facilitate the delivery of marketing emails, newsletters, or transactional emails.
- Payment Processors: When you make a purchase through our platform, your payment information may be shared with third-party payment processors to facilitate secure transactions.
We take appropriate measures to ensure that any third-party service providers handling your data adhere to strict confidentiality and security standards. These providers are contractually obligated to use your information solely for the purposes of providing services to us and are prohibited from using or disclosing your information for any other purpose.
Your privacy and security are of paramount importance to us, and we remain committed to safeguarding your personal information while providing you with the best possible user experience. If you have any questions or concerns about the sharing of your data with third-party services, please contact us at info@MasterPeaceCoaching.com.
Copyright and Trademark Protection
The content on our app is protected by copyright and trademark laws and belongs to their respective owners. You may access and use the information and materials on the app for personal use only, unless otherwise stated. Changing, modifying, deleting, displaying, transmitting, adapting, exploiting, or copying any information, material, trademark, or copyright on the app for distribution or sale is not permitted. Prior written permission from us or the intellectual property owner is required to publish, distribute, display, or commercially exploit any material from the app. By using the app, you agree to comply with all copyright notices and posted restrictions.
Links
These terms apply exclusively to our app and do not extend to any other website, including those we may link to. We are not responsible for the content, advertising, products, or materials on other apps, even if we provide links to them. We are not liable for any loss or damage resulting from your use of content, goods, or services on external apps.
Events, Information, and Speaker Changes
The events, information, and speakers listed on our app are subject to change without prior notification.
Forums
A “forum” encompasses any message board, chat room, user review forum, or interactive service on any of the app, including both public boards and private folders. To contribute to any forum, you must register as instructed on the app. Posting material that is abusive, vulgar, threatening, harassing, libelous, defamatory, obscene, invades privacy, violates intellectual property rights, or breaches any law is strictly prohibited. Commercial use of any forum is not permitted, and posting material soliciting funds or advertising goods or services is prohibited. Posting false information, stock touts, or materials containing viruses or harmful components is also forbidden.
We do not assume responsibility for material posted by users, except for material signed by our identified representatives. While we do not screen material for various infringements, we reserve the right to modify or remove messages or material that we, in our sole discretion, deem unacceptable. Users are solely responsible for the content they post on the app. By posting on the app, users grant us and/or relevant affiliated companies the worldwide, perpetual, nonexclusive right to use their questions, comments, and postings in any medium now known or later developed. Users warrant that they own or control all rights to the posted content and that its public posting and use by us will not infringe any third-party rights. Users also waive any “moral rights” in posted materials and are not entitled to compensation for any posted materials.
Registration
We reserve the right to suspend or terminate the registration of any forum user or general user who violates these terms of use, forum member guidelines, or engages in behavior deemed inappropriate by us at our discretion.
Compliance with Regional Data Protection Laws
MasterPeace Coaching recognizes the importance of complying with relevant data protection laws in the regions where our app operates. In addition to the EU General Data Protection Regulation (GDPR), we adhere to specific laws and regulations applicable to the regions our app serves. Below are tailored provisions to address compliance with regional data protection laws:
European Union (EU) General Data Protection Regulation (GDPR) Compliance:
To the extent that MasterPeace Coaching’s processing of your Personal Data is subject to the EU General Data Protection Regulation (GDPR), we rely on our legitimate interests, described above, to process your data. We adhere to GDPR principles regarding the lawful, fair, and transparent processing of Personal Data.
If MasterPeace Coaching processes certain Personal Data for our direct marketing purposes, you have the right to object to the use of your Personal Data for this purpose at any time. To exercise this right, please email us at info@MasterPeaceCoaching.com and indicate your desire to opt out of receiving all marketing communications via email.
California Consumer Privacy Act (CCPA) Compliance:
In compliance with the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their Personal Information. These rights may include the right to access, delete, or opt out of the sale of Personal Information.
MasterPeace Coaching respects these rights and provides mechanisms for California residents to exercise them. For inquiries or requests regarding your rights under the CCPA, please contact us at info@MasterPeaceCoaching.com. We will respond to your request in accordance with applicable law.
Other Regional Compliance:
MasterPeace Coaching strives to comply with other regional data protection laws applicable to the areas our app serves. If you have questions or concerns about how your Personal Information is handled in your region, please contact us at info@MasterPeaceCoaching.com.
We are committed to addressing privacy concerns and complying with applicable laws and regulations in all regions where our app operates. If you believe that we have not complied with relevant privacy laws regarding your Personal Information, please contact us, and we will promptly investigate your complaint.
Data Retention
MasterPeace Coaching retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific duration of data retention varies depending on the type of information and the purposes for which it is processed, as outlined below:
- Account Information: We retain your account information for as long as your account remains active and for a reasonable period thereafter to facilitate account reactivation if you choose to return to our services.
- Transactional Data: Transactional data, including purchase history and billing information, is retained for the duration necessary to complete the transaction and comply with legal obligations, such as tax and accounting requirements.
- Communication Data: Communications between users and MasterPeace Coaching, including emails, messages, and support tickets, may be retained for a reasonable period to ensure quality customer service and to address any inquiries or disputes that may arise.
- Analytics Data: Aggregate and anonymized analytics data may be retained indefinitely for statistical analysis, research, and business improvement purposes.
Upon account deletion or service termination:
- Your personal information will be securely deleted from our active systems within a reasonable timeframe, unless retention is required by law or for legitimate business purposes.
- Backup copies of your data may be retained for a limited period as part of our routine backup procedures, but will not be actively used or accessed except as necessary to restore data in the event of system failure or disaster recovery.
Please note that certain types of data may remain in our systems or backups for a longer period due to legal or regulatory requirements, or for legitimate business purposes such as fraud prevention or dispute resolution.
If you have any questions or concerns about our data retention practices, or if you wish to request the deletion of your personal information, please contact us at info@MasterPeaceCoaching.com. We are committed to protecting your privacy and will respond to your inquiries promptly and transparently.
Disclaimers
The information, services, products, claims, seminar topics, and materials on our app are provided “as is” and without warranties of any kind, either expressed or implied. We disclaim all warranties, expressed or implied, including but not limited to implied effectiveness of the ideas or success strategies listed on this app as well as those that are provided in our products or to our participants at our events. The only exception is the guarantees of satisfaction and graduation that are clearly labeled guarantees within our app. Neither we nor any of our respective licensors or suppliers warrant that any functions contained in the app will be uninterrupted or error-free, that defects will be corrected, or that the app or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our respective licensors or suppliers warrant or make any representations regarding the use or the results of the use of the services, products, information or materials in this app in terms of their correctness, accuracy, reliability, or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. We do not endorse, warrant or guarantee any speakers, products or services offered on the app or those we link to. We are not a party to, and do not monitor, any transaction between users and third party providers of products or services.
Limitation of Liability
Under no circumstances, including but not limited to negligence, will we or any of our licensors or suppliers be liable for any special or consequential damages that result from the use of, or the inability to use, the materials or information on the app, or any products or services provided pursuant to the app, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages (including but not limited to lost data), so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us or any of our licensors or suppliers for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the app.
Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of any advice, goods or services you receive from a guest speaker on our app or at one of our events.
We are also not responsible or liable for any loss or damage that is caused or alleged to have been caused to our guest speakers in connection with the display of their photo, name, or biography posted on our app or in our marketing materials.
No Professional Advice
The information contained in or made available through the app (including but not limited to information contained on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the app. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the app, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.
Earnings Disclaimer
When addressing financial matters in any of our app, videos, newsletters or other content, we’ve taken every effort to ensure we accurately represent our app and their ability to improve your life or grow your business. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and we do not purport any “get rich schemes” on any of our app. Nothing on our app is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined on our app are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented on our app, and we offer no professional legal, medical, psychological or financial advice.
Mature Content
On our app we will occasionally discuss mature topics and language relating to personal and professional growth. Users who are uncomfortable with such topics or language should not use our app.
Confidentiality and Non-Compete
Users of our app hereby understand that the tools, processes, strategies, materials and information presented on our app are copyrighted and proprietary, so users agree not to record, duplicate, distribute, teach or train from our information in any manner whatsoever without our express written permission. Any unauthorized use or distribution of our app proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and Promoter will pursue legal action and full damages if these terms are violated in order to protect its rights.
Program and Events
When you purchase a seat in any Teleclass, program or Live Event, that purchase entitles one person access to the information and materials presented in the class. By purchasing a registered seat in the class, you agree that you will not share this information with anyone. All teleclasses are recorded and your name, voice and comments, may be used in a future information product designed for sale. Your registration indicates your understanding of this. It further indicates your agreement to waive any and all rights to ownership, to compensation for participation, and to royalties on sales of the work. Please do not register for the class if you do not agree to this policy.
Opting Out
If you wish to be removed from any postal, email, phone, or other lists, please contact us at info@MasterPeaceCoaching.com. Please provide us with your exact name, email address, mailing address, and phone, and we will ensure your name is removed from the appropriate lists immediately.
Technical Information
When you use our app, we or our authorized technology services provider may collect certain technical and routing information from you to facilitate your use of the app and its services. This information is collected in aggregate form, without identifying you or any user individually, and may be used for statistical analysis, marketing, or similar promotional purposes.
Cookies
We may use cookies to enhance your experience on our website. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. Most browsers are initially set to accept cookies, but you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
Exceptions to Privacy Policy
While we are committed to keeping your information secure and private, we have the following exceptions to our privacy policy: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the app, or a physical or property threat to you or others. We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change. Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. Please note that if you give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.
Changes to Privacy Policy
MasterPeace Coaching may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or advancements in technology. We will notify users of any significant changes to this Privacy Policy through the following means:
- In-App Notification: For significant policy changes, users will receive a notification within the app interface. This notification will alert users to review the updated Privacy Policy and will provide a direct link to access the revised policy.
- Email Notification: In addition to in-app notifications, we may also send an email notification to users informing them of significant changes to the Privacy Policy. This email will include a summary of the changes and a link to review the updated policy in full.
It is important for users to review the updated Privacy Policy periodically to stay informed about how their personal information is collected, used, and protected. By continuing to use the app after the posting of any changes to this Privacy Policy, users acknowledge and agree to the updated terms.
If you have any questions or concerns about the changes to this Privacy Policy or our privacy practices, please contact us at info@MasterPeaceCoaching.com. We are committed to transparency and ensuring that our users understand how their personal information is handled.
Contact Us
MasterPeace Coaching values your privacy and is committed to addressing any concerns you may have regarding the handling of your Personal Information. We provide multiple channels for you to contact us with privacy concerns, including through the app itself:
- In-App Contact: To contact us directly through the app, please navigate to the “Settings” or “Help” section, where you will find a dedicated option for privacy concerns or support inquiries. You can submit your query or concern directly within the app interface, and our team will respond promptly.
- Email: You can also reach us via email at info@MasterPeaceCoaching.com. Please include “Privacy Concern” in the subject line to ensure expedited handling of your inquiry.
- Online Form: Additionally, you can fill out our online contact form available on our website (https://masterpeacecoaching.com/contact-jeanna/), selecting the appropriate category for privacy concerns or data protection inquiries.
We take your privacy seriously and strive to address all inquiries and concerns in a timely and effective manner. If you believe that your privacy rights have been violated or have any questions about our privacy practices, please don’t hesitate to reach out to us using any of the above methods. We are here to assist you.