Refund / Exchange Policy
If you decide not to attend a class at least 24 hours prior to the first session, you may receive a refund, less a $100 administration fee. If you are not satisfied within the first 30 days, we will stop future payments from being debited from your credit card, less the $100 administration fee. If you have paid for the program in full, we will prorate refund for future months, less the $100 administration fee.
If you are unable to attend an upcoming teleclass for which you registered, you may apply the amount you paid towards the next scheduled teleclass. Or you may transfer your registration to another person, provided you advise us of the name of the person who will attend in your place at least 5 days prior to the first session of the next scheduled teleclass.
There are no refunds on mp3 audio or ebook products.
All Other Products
If you receive a defective product, we will gladly exchange your merchandise within 15 days of your initial purchase.
If you have any questions regarding this Refund/Exchange Policy, please contact firstname.lastname@example.org